Our story

Our journey started in 2013 as a software development agency, building applications and digital solutions for startups, financial and banking companies, HR businesses, logistics operations, and international brands across Malaysia, Singapore, and Hong Kong.

That experience exposed us to complex business operations and data challenges across different industries. Over time, we shifted our focus from building custom solutions for software as a service to creating own scalable products that could solve the same problems for thousands of online merchants.

Our solutions simplify essential e-commerce operations—from product and inventory syncing to order exports and fulfillment tracking—so merchants can spend less time managing data and more time growing their business.

From a used MacBook and a small Malaysian team, SyncX has grown into a global e-commerce technology company serving businesses across more than 50 countries. We are proud to build world-class products from Malaysia, with a strong commitment to simplicity, innovation, integrity, collaboration, and information security—including ISO 27001 standards.

10,000+
Active stores on Shopify, BigCommerce, Wix & more
50+
Countries served
2013
Building software since